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Yes - They gave me new ones.
Yes - They rejected me.
Yes - But I didn't do anything about it.
Personaly for me, one blister was miscated, so i took them into my local GW and they gladly ripped open a new blister and gave it to me! :yes:
So after you vote tell us how many times have you run into miscast models.
The only time I have had a seriously miscast one was a box of assault marines and in one backpack the mould had obviously failed and it was stuffed. I took it back and they opened a new box and got me one from there. It was good.
In my experience GW hasn't been too bad but a lot of their metal castings are poorly designed and don't seem to be vented well sometimes...
I had an Ork torso that came slightly deformed (larger at the waist then it should have been), but I didn't do anything about it, as I was going to use greenstuff to do something almost identical anyway, so it saved me the effort.
Not all miscasting is bad.
A similar thing happened to me. I bought a squad of Sisters, and one of the battle packs was missing its lower half. And I was noob-ish, and didn't know I could ask for a replacement.
But now I know better!
I've always had good experiences with GW customer service. They've always been quick to fix and/or replace things that are wonky.
I've had a metal marine, kinda slid about a half inch to the left along the mould line - basically the front and back half of the marine didn't line up at all. Rung up GW HQ, and got sent an entire combat squad for my trouble - not too shabby.
The only difference between tattooed people and non-tattooed people is that tattooed people are awesome and can kick your ass.
"War does not determine who is right - only who is left."
I got 3 Killer Kanz for christmass and none of them fit together properly....I ended up greenstuffing them together rather than glue and after painting you could barly tell the differnce
When i bought the Nid army box last may... my LIMITED EDITION lictor was packaged with 2 right legs........it gave me a chance to work on my moding skills... and now that it is painted unless you know what to look for you really can't tell.