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ok so heres what happened. i recently ordered the rest of my marines army. however, after placing the order, i realized i forgot to order the bits i will use to make my marines look unique, so i placed that order. they sent me the upgrades already but not the goddamn marines. im leaving for new york in 2 days and i was planning to get them assembled while i was still here. i got the upgrades a week ago and thats when i should have gotten the marines. i had planned to use this week to build and paint them, but now the whole week has been wasted and i will be gone for a month in 2 days. i hate how inconsistant GW is when you order stuff and they have bad customer service. i mean why would they send me the upgrades but not the marines, whats wrong with them.
i kind of like how screwed up there mail order is, recently they double sent my order and only charged me once,
lots and lots of Guardsmen
well, not exactly the whole army, just an extension of what i already have. plus, i wasn't expecting to finish, but i thought i could get some good work done.
This type of problem happens to me all the time. You can only be patient. The problem is that your army and your bitz come form 2 different GW departments, not to mention your White Dwarf comes from yet another dept. none of which knows what the other is doing.
Once you talk to the right dept. your problems are more often than not fixed.
I had a landraider sent to me missing the right side sprue, they sent me a whole new landraider....
I also had a recent box of ork boys with a few melted/distoted torsos, they sent me another box of boys. I was able to use 12 boys from the first box...which was cool.
I don't have the number, if you call they might double ship you the marines
The only thing I've ever ordered directly from GW was an order that was one white dwarf back issue, a Ringwraiths box set, and a bunch of Inquisition bits, came in like 4 days
...everything else I order from eBay people or hillcity-comics.com
Gloria Imperator, The Firstborn Stand!
- 2000pts Inquisition, 2000pts Vostroyans, 3000pts Vampire Counts, 1400pts Daemons, [WIP] 2500pts Death Guard
Here is a stupid question: Have you bothered calling GW and following up with them as to why your order is taking so long? Rather than *****ing on a forum about it wouldn't it be best to take your complaint back to the source? Who knows maybe you will find that their customer service is really good and you might get a little something out of it for your grief. It has happened in the past. If you sit back and do nothing you will get nothing.Originally Posted by alexpape7
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THANK YOU! Maybe people (myself included) could do some research, or at least try to do the one logical thing. Perhaps GW isn't that bad, and we have (EVEN IN THIS POST) had people telling us that they got extra bits and squads for doing some independent research! Please step up and take some responsibility! if you are more then 13, get a grip and do something, if not; then go talk to your mother or father about it. DO SOMETHING!Originally Posted by slorak
-lurking in the shadows of LO.
Officially diagnosed by TekoreMelkhior, Necrarch Lord
I agree. Why do you even waste time telling us about it? It will make no difference, you should have just called.
Next, how do you know that possibly some of what you were ordering required more to ship, were on backorder, etc. These could have caused descreptencies (s/p?) at the last moment, so you may be the one to blame in that case.
My My forum members are being b*t*hy this evening, i'm speeking of course about the 3 who have posted about me, or are you going to go and whine about ever other person who has ever moaned on this site. which by my estimate would be most people.
Equipped with the latest XV25 Stealth Armour these troops are the 'love wolves' of the Tau army, operating independently of other formations.
This cock up is bought to you by GW Australia.