Welcome to Librarium Online!
Join our community of 80,000+ members and take part in the number one resource for Warhammer and Warhammer 40K discussion!
Registering gives you full access to take part in discussions, upload pictures, contact other members and search everything!
I am quite frankly very dissapointed in them. Bout a month ago I bought a LRC and it was missing the sprue with the turret and SM, the other day i bought some scouts and spray paint, the scouts were missing the wepons sprue and the spray paint did not spray at all. I returned spray paint 7 times untill i got a working can. Has anyone else in the USA had this problem? Has anyone in the UK had this problem or is it jus our lazy American style?
no its universal, but spray paint is quite a tough product to turn out 100% correct every time, its not just games workshop who have that problem
as for missing parts, yep, been there, done that a few too many times, i think they must employ OAP's to pack their products without their glasses on or something (no offense meant to elder ppl) i could just imagine workshop treating them like a 3rd world sweat shop lol
but then workshop does have a great customer service policy i must admit, so if you took your LRC back to the store id imagine they'd have given you the missing sprue or even another LRC boxed set free of charge....
Originally Posted by Cheredanine
i bought a killa kan a couple days ago: 1 leg, 2 hatches.
I went back to the store and they let me pick another one, i wanted to open to make sure this was a proper one: once again 2 hatches and only 1 leg, so they let me pick the bitz from the 2 blisters to make one complete set, which i thought was pretty cool of 'em
Got a "good" rumour from a GW staffer? Forget about it, LO'ers know more than any random GW shop staffer.
Voor alle nederlanders:
The Dutch Legion
Im in Australia. I once baught a SM Predator, which was missing the Turret sprue. I had to mail it back to them (no GW store in my town) and they sent a new box.
That was the only time it happened to me (& ive got about 6000pts of WH).
Ive never had that problem with spray paint, & Ive been through about half a dozen cans..
Dark Elves - Game #28 vs High Elves: Draw
W L D
21 5 5
I LOVE missing bits from sprues!
Why? Because you keep your receipt, return it, and they generally let you keep the original free!
I bought some assault marines, and inside were terminator parts.
I took the box back, and they gave me a new box and told me to keep the terminator bits! Free termies. It's great.
LO RulesOriginally Posted by AnonymousOriginally Posted by Cyric
Bought a Necron Battleforce (the MKII variety) from a non-GW hobby store in US. The sprue for one of the destroyers was missing half its carapace, and there was one less flying base. Took it back to the store, the guy gave me a single destroyer in the box without blinking.
How's THAT for service?