Unfortunately there is no 0 on this scale.

I placed an order nearly 3 week ago and after repeated emails and several phone calls (to a number not even listed on the website), not a single reply has been received. To gain contact information I had to go to the privateer press website! I didn't realise that detective work was part of the ordering process.

I have written this order off as a loss but I am obviously not pleased at losing £45.

Stay away from this site unless you want to lose money.

could I have the phone number you have had to contact them?
Thank you very much
Alessio
Rome ITALY

This site at best inactive if not a fraud. Its like they dont bother answering to emails or contact page requests and the orders are either thrown to the garbage without any notice or they charge the customers and then ignore them. As i have discovered there are 2 retail stores backing up the eshop and im going to spam them till i know what happened with my order.

Absolute rip off Scammed for £24.99 No contact details on website (breach of EU law) will be contacting trading standards about them.

Agree with the above comments. Just wish i had found this rating page before i placed my order.

No replies to emails, and though on the surface the prices on the site seem competitive - you simply DONT RECEIVE YOUR ORDERS.

You'd be better served going down to your local wishing well, throwing thirty quid in, and praying for the cards you want.

Strange thing is, a friend of mine ordered at the same time as me, and he received his stuff. Seems like they sent stuff out when it pleases them.

Unless you believe in rewarding complete and utter incompetence, stay away from this website.

i feel so disappointed by this service. my partner had order 4 or 5 things from them prior to me ordering. He got his orders within 3 days, and i am still waiting for mine 3 months on and payment has been taken and not a dickie bird of contact from them! Disgusting service!

This company is currently being investigated by British Industry Standards after several complaints made against them. If you have lost money to this company, PLEASE contact British Consumer Direct

http://www.consumerdirect.gov.uk/

and register your complaint; they've tracked the owner down, and are forcing him to hold good to the orders he's placed. The more of you who complain, the more accountable he is held.

So if you want your money back (and you CAN get it back)lodge a formal complaint.

well, I tried contacting consumer direct but they just kept telling me to post letters telling the shop how angry I was!!! They are a total waste of time and it seems that they just cant be bothered to help at all. No wonder the con artists get away with it. You would be better off getting a baseball bat and taking a visit to the place and breaking some kneecaps!

Hi
I am one of the lucky ones who saw a lot of info about this company before I considered buying from them. If you go on various forums and gaming sites, complaints about thi site is like a red rash across the internet...

DO NOT BUY FROM THEM!