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Discussion: A letter to Games Workshop

I didn’t write this. I found it on a forum and thought I’d share it. My comments are in red. Dear Sir, It is with regret that after 23 years of loyal custom I feel compelled to cease purchasing Games Workshop product and look for alternatives elsewhere. Despite the abiding appeal of your games and the settings thereof, I can no longer support a company whose business decisions are so flagrantly to the detriment of their customers. So you’d rather cut your nose off to spite your face due to some personal thoughts below. I agree on cost price but everything has been like it for years, so no change there. Like rules and FAQs have always been slow to update, average 3 codexes per year and FAQs at the earliest 3 months after release. I appreciate that Games Workshop is a business and must make a profit. I further understand that as a publicly traded company, you have an obligation to your shareholders – but if your decisions (designed it seems purely to prop up short term profit margins) lead to the alienation of your customers and a continuation of the falling sales volume you have experienced for many years, then I see no long term future for the company.

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Discussion: A letter to Games Workshop

Posted by on June 22 2011. Filed under Blog Network. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry

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